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Make sure Show Previews is set to Always or When Unlocked.On your phone, tap Settings Notifications.To see notifications from your phone on your Fitbit device, your phone must receive phone, text, calendar, and app notifications. Tap the information icon next to the name of your Fitbit device.Tap Allow when you receive a message on your iPhone or iPad asking if you want your Fitbit device to show notifications.For instructions, see How do I restart my Fitbit device?

If you don't see the System Notifications option: Tap the information icon next to the name of your Fitbit device.

On your phone, tap Settings Bluetooth.

Verify that Bluetooth is on and that your phone can share system notifications: Open the Settings app on your phone and confirm or adjust the following settings: Bluetooth settings On your phone, tap Settings General Software update to see if an update is available.

Make sure you installed the latest version of iOS.

For instructions, see How do I update my Fitbit device?

Make sure your Fitbit device is up-to-date.

For instructions, see How do I use the Fitbit app?